Orange County Benefits Guide

SNAP, Medicaid, Housing & Cash Assistance โ€” Orlando & the theme park corridor

County SeatOrlando
DCF CircuitCircuit 9
Service CenterOrange County ACCESS Application Center
Housing AuthorityOrlando Housing Authority
Apply OnlineACCESS Florida

Orange County, home to Orlando and the theme park corridor, is one of Florida's most populous counties and has dedicated infrastructure for both city and countywide housing assistance.

Before you apply: Eligibility rules and benefit amounts are set at the state and federal level and can change. This page summarizes Orange County contact information and general program rules โ€” always confirm current details at myflfamilies.com or by calling the numbers below.
Local Programs

Assistance available in Orange County

๐Ÿ›’ SNAP Food Stamps

SNAP provides monthly food benefits on an EBT card. Florida households generally qualify with gross income at or below 200% of the Federal Poverty Level, with deductions for housing, child care, and medical costs for elderly or disabled household members reducing countable income further.

Orange County applicants apply through ACCESS Florida online, by mail, or in person at the Orange County ACCESS Application Center in Orlando.

Apply: ACCESS Florida portal  |  Statewide help line: 1-866-762-2237

๐Ÿฉบ Medicaid

Florida Medicaid income limits vary sharply by category โ€” children and pregnant women qualify at higher income levels than parents or other adults, since Florida has not expanded Medicaid under the ACA. Seniors and people with disabilities may qualify through separate long-term care pathways with different rules.

Orange County Medicaid applications are processed through the Orange County ACCESS Application Center, or online via ACCESS Florida.

Apply: ACCESS Florida portal  |  Elder/disability long-term care line: 1-800-963-5337

๐Ÿ  Housing Assistance

Orange County has two housing agencies: the Orlando Housing Authority (390 North Bumby Avenue) and Orange County Housing & Community Development (525 East South Street), which administers Section 8 vouchers for the broader county.

Waitlists for Section 8 vouchers commonly close for extended periods due to high demand. Check directly with the housing authority for current waitlist status before assuming a program is unavailable.

Contact: Orlando Housing Authority, (407) 895-0820  |  HUD Florida resource line: 1-800-955-2232

๐Ÿ’ต Cash Assistance (TCA)

Temporary Cash Assistance provides monthly payments to families with children under 18 (or under 19 if a full-time high school student). Households must have countable assets at or below $2,000, and adults face a lifetime limit of 48 months of benefits with work or job-training requirements unless exempt.

Orange County TCA applications go through the Orange County ACCESS Application Center and the ACCESS Florida system, same as SNAP and Medicaid.

Apply: ACCESS Florida portal  |  DCF Customer Call Center: 1-850-300-4323
Local Office

Orange County contact information

Orange County ACCESS Application Center

6218 W Colonial Drive, Suite 240, Orlando, FL 32808

Handles SNAP, Medicaid, and Temporary Cash Assistance for Orange County.

Hours: Mondayโ€“Friday, 8:00 a.m.โ€“5:00 p.m. (call ahead to confirm)

Statewide Contact Numbers

ACCESS Customer Call Center: 1-850-300-4323

General DCF/SNAP helpline: 1-866-762-2237

Elder & disability long-term care (Medicaid): 1-800-963-5337

Florida Relay (deaf/hard of hearing): 711

Application Process

How to apply for benefits in Orange County

  1. Create an ACCESS Florida account at myflorida.com/accessflorida to apply for SNAP, Medicaid, or Temporary Cash Assistance online.
  2. Gather documents โ€” photo ID, proof of income (pay stubs or benefit letters), proof of residency, and Social Security numbers for household members.
  3. Complete the interview โ€” most applications include a phone interview with a DCF caseworker serving Orange County.
  4. For housing assistance, contact Orlando Housing Authority directly โ€” this is a separate application from ACCESS Florida.
  5. Watch for your decision and renewal notices โ€” most certification periods last 6โ€“12 months, and DCF mails a renewal reminder before they expire.