Hillsborough County Benefits Guide

SNAP, Medicaid, Housing & Cash Assistance โ€” Tampa & the greater Tampa Bay area

County SeatTampa
DCF CircuitCircuit 13
Service CenterTampa Service Center
Housing AuthorityTampa Housing Authority
Apply OnlineACCESS Florida

Hillsborough County, anchored by Tampa, is significant enough to form its own single-county DCF circuit, and is served by one of the state's largest housing authorities.

Before you apply: Eligibility rules and benefit amounts are set at the state and federal level and can change. This page summarizes Hillsborough County contact information and general program rules โ€” always confirm current details at myflfamilies.com or by calling the numbers below.
Local Programs

Assistance available in Hillsborough County

๐Ÿ›’ SNAP Food Stamps

SNAP provides monthly food benefits on an EBT card. Florida households generally qualify with gross income at or below 200% of the Federal Poverty Level, with deductions for housing, child care, and medical costs for elderly or disabled household members reducing countable income further.

Hillsborough County applicants apply through ACCESS Florida online, by mail, or in person at the Tampa Service Center.

Apply: ACCESS Florida portal  |  Statewide help line: 1-866-762-2237

๐Ÿฉบ Medicaid

Florida Medicaid income limits vary sharply by category โ€” children and pregnant women qualify at higher income levels than parents or other adults, since Florida has not expanded Medicaid under the ACA. Seniors and people with disabilities may qualify through separate long-term care pathways with different rules.

Hillsborough County Medicaid applications are processed through the Tampa Service Center, or online via ACCESS Florida.

Apply: ACCESS Florida portal  |  Elder/disability long-term care line: 1-800-963-5337

๐Ÿ  Housing Assistance

The Tampa Housing Authority, located at 5301 W Cypress St, manages public housing and Section 8 vouchers for Hillsborough County, one of Florida's largest housing agencies. Plant City Housing Authority (1306 Larrick Lane) serves the Plant City area specifically.

Waitlists for Section 8 vouchers commonly close for extended periods due to high demand. Check directly with the housing authority for current waitlist status before assuming a program is unavailable.

Contact: Tampa Housing Authority, (813) 367-0778  |  HUD Florida resource line: 1-800-955-2232

๐Ÿ’ต Cash Assistance (TCA)

Temporary Cash Assistance provides monthly payments to families with children under 18 (or under 19 if a full-time high school student). Households must have countable assets at or below $2,000, and adults face a lifetime limit of 48 months of benefits with work or job-training requirements unless exempt.

Hillsborough County TCA applications go through the Tampa Service Center and the ACCESS Florida system, same as SNAP and Medicaid.

Apply: ACCESS Florida portal  |  DCF Customer Call Center: 1-850-300-4323
Local Office

Hillsborough County contact information

Tampa Service Center

9393 North Florida Avenue, Tampa, FL 33612

Handles SNAP, Medicaid, and Temporary Cash Assistance for Hillsborough County, which forms its own DCF Circuit 13.

Hours: Mondayโ€“Friday, 8:00 a.m.โ€“5:00 p.m. (call ahead to confirm)

Statewide Contact Numbers

ACCESS Customer Call Center: 1-850-300-4323

General DCF/SNAP helpline: 1-866-762-2237

Elder & disability long-term care (Medicaid): 1-800-963-5337

Florida Relay (deaf/hard of hearing): 711

Application Process

How to apply for benefits in Hillsborough County

  1. Create an ACCESS Florida account at myflorida.com/accessflorida to apply for SNAP, Medicaid, or Temporary Cash Assistance online.
  2. Gather documents โ€” photo ID, proof of income (pay stubs or benefit letters), proof of residency, and Social Security numbers for household members.
  3. Complete the interview โ€” most applications include a phone interview with a DCF caseworker serving Hillsborough County.
  4. For housing assistance, contact Tampa Housing Authority directly โ€” this is a separate application from ACCESS Florida.
  5. Watch for your decision and renewal notices โ€” most certification periods last 6โ€“12 months, and DCF mails a renewal reminder before they expire.