Clay County, part of the fast-growing Jacksonville metro area, has its own DCF service center based in Orange Park, distinct from the larger Gateway hub in Duval County.
Assistance available in Clay County
🛒 SNAP Food Stamps
SNAP provides monthly food benefits on an EBT card. Florida households generally qualify with gross income at or below 200% of the Federal Poverty Level, with deductions for housing, child care, and medical costs for elderly or disabled household members reducing countable income further.
Clay County applicants apply through ACCESS Florida online, by mail, or in person at the Clay County Service Center in Orange Park.
🩺 Medicaid
Florida Medicaid income limits vary sharply by category — children and pregnant women qualify at higher income levels than parents or other adults, since Florida has not expanded Medicaid under the ACA. Seniors and people with disabilities may qualify through separate long-term care pathways with different rules.
Clay County Medicaid applications are processed through the Clay County Service Center, or online via ACCESS Florida.
🏠 Housing Assistance
Clay County does not appear in HUD's directory with its own dedicated city housing authority. Residents are typically referred to nearby regional housing programs — contact the Clay County Service Center or dial 2-1-1 for current local referrals.
Waitlists for Section 8 vouchers commonly close for extended periods due to high demand. Check directly with the housing authority for current waitlist status before assuming a program is unavailable.
💵 Cash Assistance (TCA)
Temporary Cash Assistance provides monthly payments to families with children under 18 (or under 19 if a full-time high school student). Households must have countable assets at or below $2,000, and adults face a lifetime limit of 48 months of benefits with work or job-training requirements unless exempt.
Clay County TCA applications go through the Clay County Service Center and the ACCESS Florida system, same as SNAP and Medicaid.
Clay County contact information
Clay County Service Center
1845 Town Center Blvd. #225, Orange Park, FL 32003
Handles SNAP, Medicaid, and Temporary Cash Assistance for Clay County.
Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. (call ahead to confirm)
Statewide Contact Numbers
ACCESS Customer Call Center: 1-850-300-4323
General DCF/SNAP helpline: 1-866-762-2237
Elder & disability long-term care (Medicaid): 1-800-963-5337
Florida Relay (deaf/hard of hearing): 711
How to apply for benefits in Clay County
- Create an ACCESS Florida account at myflorida.com/accessflorida to apply for SNAP, Medicaid, or Temporary Cash Assistance online.
- Gather documents — photo ID, proof of income (pay stubs or benefit letters), proof of residency, and Social Security numbers for household members.
- Complete the interview — most applications include a phone interview with a DCF caseworker serving Clay County.
- For housing assistance, contact Regional housing programs (Jacksonville HA / North Central FL Regional) directly — this is a separate application from ACCESS Florida.
- Watch for your decision and renewal notices — most certification periods last 6–12 months, and DCF mails a renewal reminder before they expire.